Privacy Policy — Uncloud

What we collect

When you sign up for the Uncloud waitlist, we store your email address and a short-lived confirmation token. We use your email address to send you one confirmation message and, when Uncloud launches, to let you know it is ready.

If you accept analytics tracking, we also collect anonymous usage data through Firebase Analytics — pages visited, approximate session duration, and device type. We do not collect names, precise location, or any identifier that could single you out as an individual.

Why we collect it

Data	Legal basis	Purpose
Email address	Legitimate interest	To notify you when Uncloud launches, as you requested
Analytics data	Your consent	To understand how visitors find and experience the page

Analytics tracking starts only after you click Accept in the consent banner. If you decline, no analytics data is collected.

Where it lives

All personal data is stored in Google Cloud Firestore, in a European Union data centre (Belgium, europe-west1 region). No personal data leaves the EU.

Who can see it

We use two processors, both under a data processing agreement:

Google / Firebase — hosts the database and the analytics platform
SendGrid (Twilio) — delivers the confirmation email

No other third parties receive your data. We do not sell, share, or rent your email address.

How long we keep it

Your email address stays in our database until Uncloud launches and we have sent you the launch notification, after which we delete it. If you ask us to remove it sooner, we will — see Your rights below.

Anonymous analytics data is retained for 14 months, then deleted automatically by Firebase Analytics.

Cookies

If you accept analytics, Firebase Analytics sets first-party cookies on your browser. These cookies are used only for measuring aggregate site traffic. No advertising or cross-site tracking cookies are ever set. If you decline, no cookies are written.

Your rights

Under GDPR you have the right to:

Access — request a copy of what we hold about you
Rectification — ask us to correct inaccurate data
Erasure — ask us to delete your data
Portability — receive your data in a machine-readable format
Object — object to our use of legitimate interest as a legal basis

To exercise any right, email us at hello@uncloud-app.com. We will respond within 30 days.

If you believe we have mishandled your data, you have the right to lodge a complaint with the Dutch supervisory authority:

Autoriteit Persoonsgegevens
Hoge Nieuwstraat 8
2514 EL Den Haag
autoriteitpersoonsgegevens.nl

Contact

For questions about this policy or to exercise your rights, reach us at:

Uncloud
hello@uncloud-app.com